AI Customer Support That Runs Itself
Deploy conversational AI agents that resolve customer requests across phone, chat, and messaging — while empowering your human support teams with real-time AI assistance.
Built to handle customer conversations you shouldn't have to
From support tickets to call center operations, Grio CX keeps customer interactions flowing without delays.
Grio CX resolves thousands of customer requests daily — reducing support costs and improving response time
“Grio CX transformed our customer support operations. What required multiple agents now resolves automatically with higher customer satisfaction.”
Paul Lohim
VP Customer Experience
Smarter customer support, zero friction
From automation to insights, Grio CX runs your support workflows seamlessly in the background.
Autonomous Customer Resolution
AI agents handle support requests end-to-end across voice, chat, and messaging channels.
Seamless Enterprise Integration
Works with your CRM, ticketing system, knowledge base, and internal tools.
Real-Time Customer Insights
Track intent, sentiment, resolution rates, and performance across every conversation.
Enterprise-Scale Reliability
Designed to support millions of conversations while maintaining compliance and brand consistency.
Powerful AI support infrastructure built for modern enterprises
Everything you need to automate customer service while improving agent productivity.
AI Support Agents
Grio CX AI agents interact directly with your customers across voice and chat. They resolve requests, answer questions, and execute workflows automatically.
AI Voice Support
Deploy natural voice AI agents capable of handling complex support scenarios, call scripts, and customer journeys while maintaining brand tone and compliance.
AI Copilot for Support Teams
Provide real-time assistance to your support agents by surfacing knowledge, next actions, and suggested responses instantly.
Knowledge Graph Platform
Transform fragmented enterprise data into a unified AI knowledge layer powering accurate, contextual conversations across all channels.
Measurable CX outcomes, every time
Grio CX delivers faster resolution times, improved customer satisfaction, and operational efficiency at scale.
90%+
Automated resolution rate for common support requests
40%+
Reduction in customer support operational costs
3x Faster
Customer response and ticket resolution time
Customer support automation in three simple steps
Grio CX makes enterprise CX automation effortless from deployment to continuous optimization.
Connect Your Systems
Integrate CRMs, ticketing tools, telephony providers, knowledge bases, and internal systems in minutes.
Train AI On Your Business Knowledge
We structure your product data, policies, call scripts, and workflows into a governed AI knowledge graph.
Deploy AI Support Agents
Launch AI agents across voice, chat, and messaging platforms to resolve customer requests automatically.